How to Request a Refund from Vendit | Vending Machine Refund Policy

How to Request a Refund from Vendit

Introduction:

At Vendit, we are committed to providing the best service possible. If a vending machine charged you without dispensing the product, we're here to assist. Please follow the steps below to request a refund.

Steps to Request a Refund:

  1. Fill Out the Refund Request Form:

    • Please fill out the form with the required details:
      • First Name (Required)
      • Last Name (Required)
      • Email (Required)
      • Phone (Required)
      • Machine Location (Required)
      • Transaction Date-Time (Required)
      • Product Selected (Required)
      • Payment Method (Required)
      • Message (Optional)
      • File Upload (Optional)

  2. Submit the Form:

    • Once you have completed the form, submit it, and we will process your refund request.

  3. Refund Processing Time:

    • Refunds are typically processed within 24 hours.
    • For credit card purchases, please allow up to 3 days for the refund to reflect in your account.

Additional Information: We appreciate your patience and thank you for giving us the opportunity to resolve this issue. Our goal is to ensure a seamless experience with our vending machines and products.

FAQs:

  • Can I return an opened product?
    No, refunds are only available for unopened products unless the item is defective.

  • How long does the refund process take?
    Refunds are processed within 24 hours for most transactions, or up to 3 days for credit card purchases.

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